• @noqturn@lemm.ee
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    761 year ago

    WoTC, Reddit, Twitter, now unity. All made changes that their user base said they wouldn’t like, made the changes anyway, then lost a bunch of users. There must be some new business Guru telling everybody to piss off their customers

    • stopthatgirl7
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      1 year ago

      Unfortunately, they all seem to be working from the techno-feudalism playbook. It started when tech companies realized they could make more by making us rent software instead of selling it to us, and it’s spread.

    • @float@feddit.de
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      191 year ago

      piss off their customers

      At least for Reddit and Twitter, the users are not the actual customers. The ad companies are the customers.

    • @rahmad@lemmy.ml
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      1 year ago

      Pretty sure Elon was first to the key, and the rest have followed suit.

      In seriousness, though, the primary driver is the VC tap slowing down significantly and forcing long term business strategy to lean much harder into its existing opportunities vs. planning for periodic cash infusion from investors. A lot of these businesses never had to set themselves up for success in the absence of that capital, and it’s led to bad practices and product strategies.

      • babyphatman
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        61 year ago

        This is the real answer. The low interest money train has left the building and these companies are scrambling to meet their feduciary duty

        • @sugar_in_your_tea@sh.itjust.works
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          1 year ago

          Yup, the old mantra was:

          1. Hype product
          2. Get users
          3. Profit?

          They might experiment with ads and subscription tiers, but the real focus is always on getting users. Look at YouTube, AFAIK, it’s still not profitable (or if it is, it’s barely profitable), and not for lack of trying over the past few years. Yeah, sites like Reddit and Twitter are cheaper to run, but there’s still a ton of overhead and ads aren’t as profitable there.

          Now investors want to see a return, and it’s just not happening.

    • Narrrz
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      181 year ago

      we’re not their customers, we’re the product they sell.

      • P03 Locke
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        111 year ago

        Can’t sell a product that isn’t using the site any more.

        • KaynA
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          91 year ago

          People are still using Reddit and Twitter, and they will continue to do so unless something truly catastrophic happens.

          • KaynA
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            11 year ago

            deleted by creator

          • P03 Locke
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            11 year ago

            People are still using MySpace, Tumblr, and FARK. What’s your point?

            • KaynA
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              11 year ago

              Then which “product that isn’t using the site anymore” were you referring to?

              • P03 Locke
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                11 year ago

                Those sites are still dead, given how low the population is. MySpace still exists, but it doesn’t really have an audience. And you can’t sell ads without an audience.