On my old phone I had an issue with the proximity sensor and front facing camera. This led me to holding my phone backwards to take photos and being unable to hang up phone calls.
I think I put up with this for a year and a half.
I did end up figuring out the issue with the proximity sensor but opening up my phone to reconnect the camera module was too much effort for me.
This is pretty horrible to hear as someone working in security. Just because it works does not mean you should do it.
I imagine her data gets lost multiple times per year.
I don’t disagree - I should make clear; I’m not saying this as an example of a good thing you should do (hence why I posted it in this thread), more as a data point about how happy Apple is to break their stuff for old hardware holders and to give some perspective on how they use software updates to encourage hardware purchases.