United Airlines is personalizing in-flight marketing as the carrier seeks to cash in on passenger data.
  • @CaptDust@sh.itjust.worksEnglish
    83•11 months ago

    “The incident is widely characterized by critics as an example of mishandled customer service.”

    Made me laugh, that’s putting it lightly…

    • @tomkatt@lemmy.worldEnglish
      15•11 months ago

      “The incident is widely characterized by critics as an example of mishandled manhandled customer service.”

      Just a typo.