Watching a millennial (around the same age as myself) simply turn off the monitor when I asked her to restart really put things into perspective for me.
I don’t take any knowledge for granted anymore, all my clients get step-by-step, stupid-proof instructions for even the simplest tasks.
You are assuming they can’t when in reality it is more that this is learned helplessness, they have been told over and over that they wouldn’t understand anyway so they aren’t even trying.
I’ve met people that struggle with the concept of shutting a computer down.
You are 100% overestimating the average non-techy
Watching a millennial (around the same age as myself) simply turn off the monitor when I asked her to restart really put things into perspective for me.
I don’t take any knowledge for granted anymore, all my clients get step-by-step, stupid-proof instructions for even the simplest tasks.
You are assuming they can’t when in reality it is more that this is learned helplessness, they have been told over and over that they wouldn’t understand anyway so they aren’t even trying.
Oh no, these very same people have been told time and time again they can.
It’s not a can’t, it’s a won’t.
Ah, the learned helplessness<->weaponized incompetence spectrum.
Don’t forget to park the hard drive before you power down.